The Telemesure platform
Telemesure brings the readings from your connected devices together in a web portal and a mobile app for Android and iPhone. You see the status of your devices at a glance, the right people are alerted according to your rules and schedules, and you can remotely control the devices that support it.
Screenshots of the Telemesure portal and app, demo data
Your devices at a glance
The moment you sign in, the portal shows you what matters. Then every device has its place in a list, on a map and on its own page.
Portal home page
On the home page, you see how many devices are sending their data properly, how many have gone quiet or are inactive, and how many alerts are ongoing at each severity level.
A map shows your devices whose location is known, grouped together when they are close to each other.
Device list
You search for a device by name, filter by group and mark your favourites. For each device, an icon shows whether it is sending its data properly, whether it has been silent for 24 hours or whether it is inactive.
In the portal, a device is called a “transmitter”.
Device page
The page shows the photo, the name, the latest value of each reading with its date, the location on a map and the current alert level.
Device map
A map shows all your devices whose location is known. For a device in a fixed spot, you place its marker by searching for its address.
You can also draw zones on the map, for example a site and then a building on that site, and organise your devices within them.
Dashboards
You build your own monitoring screens: the readings that matter to you, over the period you are interested in, at your desk or on a wall screen.
Building your screens
You create, rename, duplicate, reorder or delete your dashboards. You choose the period displayed: last hour, today, 24 h, 7 days, 30 days, 12 months or any dates you like.
Each block below is taken from a dashboard in the portal.
Value cardthe latest value, how old it is, and a colour based on your thresholds.
Chartseveral readings on the same graph, to compare them.
Threshold-coloured chartthe line changes colour when it crosses your thresholds.
On/off timelinewhen a piece of equipment is running, and when it is stopped.
Status timelinestates shown in colour, for example a door open or closed.
Each device can have its own dashboard, shown on its page. To save time, you copy the layout from a device of the same model.
For each reading, you choose its name, its unit and how it is displayed. A simple formula, tested before you confirm it, can for example convert a height into litres in a straight-sided tank. It applies to new data.
You also set colour thresholds, which are used on value cards and charts.
Alert rules
You decide what deserves an alert, how serious it is, and who to notify at what time. Alerts then go out automatically, and each one is followed until things are back to normal.
Alert rules
You build each rule piece by piece: “ON this device, IF the measured value is greater than…”. Each rule has a severity level and can be paused.
In the portal, these rules are called “triggers”.
An example of settings for each level:
Information
A useful event to know about, with no urgency: an email to the person in charge is enough.
Warning
A value that is drifting: a text message (SMS) or a push notification alerts the team during the day.
Alert
The on-call person is called. If nobody acknowledges the alert, the next person is called in turn.
A device gone quiet? For each device, you can be alerted if it stops reporting, after a delay you choose between 4 hours and a week, with the severity level of your choice.
No repeated alerts. A rule can require the condition to last for a certain time before it triggers. For particular needs, our team can also set up alerts that start at one threshold and only stop at another.
Rule list
Each rule shows its description, its target (a specific device or all devices of the same model) and its severity level. A switch pauses or reactivates it, without deleting it.
On-call
The right people are alerted, and everyone else is left undisturbed.
Emaila written record of every alert
Text message (SMS)on any phone
Voice callpress 1 to acknowledge
Push notificationin the Telemesure app
You set an order of priority between people. Each notification can be limited to a group of devices and to time slots, on a weekly grid, hour by hour.
Every notification sent is recorded in the notification history. In the portal, these notification settings are called “actions”.
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Only voice calls are chained: emails, text messages and push notifications go out straight away.
The phone of the first person on the list rings, and a voice reads the alert to them.
They press 1 to acknowledge the alert, or 0 to hear it again.
If nobody acknowledges the alert, the system calls the next person, in the order you have set.
The moment someone acknowledges the alert, or once the situation is back to normal.
Alert follow-up
Acknowledgement
One page lists the ongoing alerts (since when, on which device, with what message and what severity) and the history of closed alerts.
To acknowledge an alert, you leave a message: your name and the time are recorded. An alert closes by itself when the situation returns to normal.
Notification history
Everyone can find the alert messages they have received over the last 7 days: date, recipient, sending method and status. The administrator sees those for the whole company.
Remote control
Depending on the model and the network, Telemesure sends commands and settings to your connected devices. Not every device can be controlled remotely: ask us what is possible with yours.
Commands and settingsChange how often a device sends its data, programme an air purifier, switch equipment on or off. The command goes out the next time the device connects.
Dedicated settings screensFor some models, the device page has its own settings screen. On a connected button, for example, you choose what Telemesure does each time it is pressed: call, or send a text message, an email or a push notification to the person you choose.
Device software updatesFor devices designed for it, a manufacturer uploads new versions and chooses which devices to update, and each device fetches its update the next time it checks in. We set this up with you.
Your data
Your readings don’t stay locked in the portal: you export them, receive them as reports, or send them automatically to your software.
You choose a device and a period, or several devices in a single export. The CSV file is prepared in the background, and a download link arrives by email.
You choose a report template, the recipients, the frequency, the days and the time, or you run the report straight away. The templates are prepared by our team.
Each device can send its readings, already converted into readable values, to your software’s web address (BMS, CMMS, ERP…), with the authentication your software requires. Only the readings are sent, not the alerts.
The administrator creates access keys for your IT teams. With them, your teams read the device list, the readings and the latest values, and submit commands to be sent to the devices. Interactive documentation is built into the portal.
API: an entry point that lets software talk directly to Telemesure. BMS, CMMS, ERP: your building management, maintenance management or business management software.
Your data belongs to you. You can export it at any time in CSV format. Your data and security
Mobile app
The app brings the essentials of the portal out into the field: you receive notifications, acknowledge alerts and check your devices without a computer.
History charts and custom dashboards stay on the web portal.
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Teams & organisations
Everyone has their own account and permissions. You organise your devices by site, and the administrator stays in control of everyone’s permissions.
The administrator creates the accounts for their team, and each person receives an email to choose their password. The administrator ticks each person’s permissions: administer, add devices, manage alert rules, choose who is notified, access developer features. They also choose which business applications each person can use, and can deactivate an account.
All users see the company’s devices: permissions cover what each person can do.
Your groups, by site or by use, filter your lists and target alert rules and the sending of alert messages. Zones drawn on the map also organise your devices by site, then by building.
Each customer has their own space, and the account administrator sets each user’s permissions. If you go through a reseller, you decide whether they can see your devices.
The administrator follows the statistics for their devices and finds their documents in one place.
Sign-in
Each user manages their contact details for alerts (email, text message, phone), dark mode and their password.
On the web portal, anyone can turn on two-factor authentication: each time they sign in, they also enter a code given by an app on their phone.
Manufacturers & distributors
Telemesure can power your own products: activation by code, a reseller area, and a portal or app in your own colours, built with our team.
This is what is known as “white label”. Your customers sign up on your portal by themselves, add a device with its code and control it remotely. The portal has its own legal notice. A mobile app under your brand can also run on Telemesure.
Each product can be given a unique 8-character activation code, linked to its settings and its network connection. You can print it on the label: your customer then activates the product themselves with this code.
The reseller creates their customers’ accounts and manages their users. They see their customers’ devices, assign activation codes and see which ones have been used.
Our team can integrate a new device, or create a dedicated settings screen or an analysis screen for a specific customer, such as the occupancy rate of premises. These screens were designed for specific customers: they show what our team can build with you.
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A manufacturer of air purifiers and a manufacturer of electric fence energisers already rely on Telemesure for their own products. We look at each project with you: let’s talk about yours.
Tools and business applications
The portal also brings these tools together. The administrator chooses which users can access them.
ZonesYour sites and buildings drawn on the map
Automatic reportsPDF reports sent by email
Data exportSeveral devices in a single export
Data APIYour readings, read by your software
Remote updatesThe software of compatible devices
Stock managementProducts, locations and movements
InterventionsPlan and track work in the field
Cabinet accessTechnicians’ opening codes
Private gatewaysThe status of your LoRaWAN gateways
For some sectors, the portal offers complete applications. We set them up with you.
The manager registers the authorised technicians, one by one or by importing a file, activates or deactivates them, and customises the text message they receive. Technicians get their opening code from their app or, depending on the configuration, by text message, and record their interventions there, with photos. This module is linked to specific hardware.
The stock module manages products, locations and movements. The interventions module plans the work (customer, location, technician, priority, equipment to take from stock) and tracks each intervention, from draft to closure. The technician receives their schedule through a link sent by email.
Request a demo
Tell us which equipment and which sites are involved. We look at your needs and show you Telemesure on an example close to yours, with demo data.
Access your account or ask our team a question.
Support hours: Monday to Friday, 9:00 to 17:30 (Paris time), excluding public holidays.
